So your SEPM account is locked out? Symantec used to supply a batch file to reset the password, sadly not any more unless you contact support.

Here is what you need. Create a batch file: \Program Files\Symantec\Symantec Endpoint Protection Manager\Tools\resetpass.bat

Dump in these contents:

@echo off

set CATALINA_HOME=%CD%..\tomcat
set JRE_HOME=%CD%..\jre

“%JRE_HOME%\bin\java.exe” -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -classpath “%CD%..\bin\inst.jar;%CD%..\bin\inst-res.jar” -Dcatalina.home=”%CATALINA_HOME%” -Djava.library.path=”%CATALINA_HOME%\bin;%CATALINA_HOME%..\ASA\ setpassword admin admin

Run from an elevated command prompt. Bingo user and password reset to admin.

Sticky Notes, great little reminder tool. Can be a pain trawling through program menu to add one and if your like me the desktop is too cluttered already to add yet another short cut. Solution add it to the right click menu by using the registry entries below.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Directory\Background\shell\New StickyNote]

[HKEY_CLASSES_ROOT\Directory\Background\shell\New StickyNote\command]


Navigate to the following registry key:



Change the OOBETimer value to: FF D5 71 D6 8B 6A 8D 6F d5 33 93 FD

Change the key permissions, deny SYSTEM access.